Privacy Policy

Last Updated: January 2025

GMS Detox - Addiction Treatment & Recovery Helpline ("we," "us," or "our") operates as a third-party matching service that connects individuals with luxury addiction treatment facilities. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Name and contact information (phone number, email address)
• Location information (city, state, zip code)
• Treatment preferences and needs
• Any other information you choose to provide during consultation

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• IP address and browser information
• Pages visited and time spent on site
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Match you with appropriate luxury treatment facilities
• Contact you regarding treatment options
• Respond to your inquiries and requests
• Send you information about treatment resources
• Improve our matching services
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Treatment facilities that match your needs and preferences
• Our network of luxury treatment centers for matching purposes
• Service providers who assist in our operations
• Legal authorities when required by law
• Emergency contacts if you are in crisis

We do NOT sell your personal information to third parties for marketing purposes.

4. Third-Party Treatment Facilities

When we connect you with treatment facilities, those facilities have their own privacy policies. We encourage you to review their privacy practices before engaging with them. We are not responsible for the privacy practices of independent treatment centers.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of certain communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you may have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information (Note: We do not sell personal information)
• Non-discrimination for exercising your privacy rights

12. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.